Associate, Managed Access Programs (MAP) & Post-Study Drug Supply (PSDS) Operations

Our team is part of the Medical Excellence, Operations and Governance team within Development / Global Medical Affairs responsible for the Global Operations for MAPs (Managed access programs | Novartis) and PSDS - one of the Novartis Post-Trial Access solutions.

Responsibilities:                                                                                                                

• Support completion of MAP and PSDS strategy plans with input from cross-functional teams.
• Assist with operational setup, maintenance, and closure of assigned MAP and PSDS programmes.
• Support development, review, submission, maintenance, and archival of MAP and PSDS documents in relevant systems.
• Contribute to product and budget forecasts for MAP and PSDS, supporting review and updates throughout programme lifecycle.
• Support oversight of the drug supply process for assigned programmes.
• Assist with input to safety update reports (DSUR/PSUR) as applicable for MAP and PSDS activities.
• Support preparation of presentations and documentation to secure operational and financial endorsement.
• Help identify, track, and manage risks and issues, proposing mitigation strategies in collaboration with stakeholders.
• Collaborate with global and local partners to deliver MAP and PSDS operational activities efficiently and compliantly.
• Maintain real-time data accuracy in relevant systems and support audit preparation and corrective actions.

Essential for the role:

• Master’s degree in science or clinical operations.
• Approximately 3 years’ relevant experience in the pharmaceutical industry or public health sector.
• Basic knowledge of medical affairs, clinical operations, or drug development.
• Experience working in global matrix teams and project environments.
• Good interpersonal and communication skills across diverse audiences and organisational levels.
• Organised, detail-oriented, and able to work with minimal supervision.
• Proficient in Microsoft tools, including SharePoint, Teams, Excel, PowerPoint, and document management systems.
• Excellent English language skills, both written and spoken.

Desirable for the role:

• Ability to build relationships with internal and external stakeholders, demonstrating adaptability to change.
• Openness to change and commitment to promoting a culture of high ethical standards and compliance.

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.