Assoc. Dir. DDIT DEV GCO Sol. Del.

Key Responsibilities: 

• Execute technology delivery strategy for business systems, platforms and processes for a particular Business domain / Function 

• Has end-to-end accountability for technology product delivery across business areas. Partners with business product owner to set technology roadmap, with a vision ensuring that technology products generate business value for the defined customer 

• Partner with Business Product Directors for demand analysis solution proposal/evaluation and funding estimates for operations/ projects 

• Partner with business partners to ensure Technology Service/Solutions Delivery teams deliver products according to strategy with reuse across other areas 

• Ensure services solutions platforms products are fit for purpose and achieve the desired business value and impact 

• Run efficient DevOps for platforms, products, or systems ensuring availability and optimal performance for responsible function / service area 

• Establish governance structure for projects, operations, etc. with right stakeholder representation, including :underpinning IT services in the delivery & support of the IT application and adherence to Security, Compliance policies & procedures 

• Track, report and deliver against agreed success factors and measurements for various stakeholders for function / service areas whilst ensuring overall user experience is taken into account when designing deploying new solutions~ services and steady state operations 

• Contribute to transformation initiatives using the latest technology stack and follow industry trends and emerging practices to drive agility, speed, efficiency and effectiveness.  

• Manage application lifecycle management, application data consistency, portfolio optimization and continual improvements 

• Execute problem management and drive identification of root causes as well as sufficient prevention of recurrences 

Essential Requirements: 

• University Degree and/or relevant experience and professional qualifications 

• Good understanding and track record delivering technology products (e.g. working in Clinical Data Management Systems – preferably Oracle LSH)
• Working experience & knowledge of Clinical business process (including GxP) within Pharma industry 
• IT Technical Strategy and Planning, Emerging Technology Monitoring, Vendor Management, good understanding of Waterfall and Agile methodologies 
• Own end-to-end delivery of Clinical Data Management (CDM) solutions across domains including Data Management, Integration, Engineering; ensure alignment with regulatory and enterprise standards.
• Lead project ideation, charter creation, planning, and execution for CDM functional initiatives.
• Working experience on Oracle LSH, along with deep expertise on PLSQL.
• Hands-on experience with:
  • Oracle / SQL Server, ETL tools
  • Reporting platforms (e.g., Tableau, Power BI)
  • R / Python for Data Transformations, Analysis and Automation

• Working experience & knowledge of Clinical Data Management business process areas
• Integration with various Clinical systems in EDC, CTMS, CDMS, SCE domain, and solutions that support Clinical Data Operations within Global Clinical Operations 
• Experience in adoption and development of Agile methodologies 
• Drive / Contribute on digital transformation efforts, especially cloud migration and SaaS integration strategies.

• Application Support & Operations
  • Oversee application support, incident management, and operational excellence for Clinical Data Management systems.
  •  Adhere & Enhance governance and DevOps practices to ensure system reliability and performance.
  • Ensure scalability, performance, and compliance of Clinical Data Management portfolio applications.

• Proven ability to work in a cross-functional team within a matrix environment building relationships, and driving engagement 
• Previous experience and strong mindset in continuous improvement and change management. Excellent interpersonal and communication skills. Needs to be able to work independently and reliably 
• Proficiency in English (written and oral) 
  Why Novartis:
  Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
  
  You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
  
  Commitment to Diversity and Inclusion: 
  Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
  
  Accessibility and accommodation 
  Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message
  
  Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: 
  https://talentnetwork.novartis.com/network