摘要
Location: México, CDMX
#LI-Hybrid
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you
About the Role
Key Responsibilities:
- Support the team in the operational conversion of People & Organization strategic objectives.
- Provide support and specific advice in the implementation of processes and standards for all People & Organization Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services People & Organization Services will provide.
- Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management).
- Track service requests and troubleshoots – analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control.
- Support evaluation of the services / processes / continuous improvement in scope.
- Contribute to People & Organization Services projects at country or BU level
Essential Requirements:
- Professional Experience: 3-5 years in Human Resources Services.
- Education: Bachelor's degree in Human Resources, Communications, Business Administration, or a related field.
- Languages: Full professional proficiency in both English and Spanish, with strong written and verbal communication skills.
- Skills: Highly Organized, action - oriented, Problem solver.
Desirable Requirements:
- Experience working with Workday, SAP and/or HR Core
Commitment to Diversity & Inclusion:
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Accessibility and accommodation
Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
