REQ-10063779
10月 01, 2025
Mexico

摘要

Oversee brand activities in One Registry system, Novartis Owned platform, the single source of truth for all Digital Engagement transparency, including Web, Social, and Apps. Desired outcome is compliance with all related policies and WPDs, preventing deviations by supporting end-user success and future state process optimization.​

About the Role

Major Accountabilities:

  • Lifecycle Management: Oversee the lifecycle of Digital Engagement Assets (DEAs) and Social Media Listening (SML) Programs, including submission, approval, and closure ​
  • Data Accuracy: Ensure the accuracy and completeness of data entered into One Registry, includingchanges in ownership, scope, and other relevant details​
  • Compliance and Governance: Maintain compliance with Novartis data integrity and regulatoryrequirements by managing the registration, updates, and deactivation of digital assets​
  • Issue Remediation: Identify, troubleshoot, and resolve issues related to the One Registry tool, ensuringminimal disruption to operations ​
  • Training and Support: Provide training and support to content owners and other stakeholders on the useof One Registry, including best practices for data entry and compliance​
  • Periodic Reviews: Conduct periodic reviews of DEAs and SML Programs to ensure ongoing complianceand data accuracy. Trigger automatic notifications for reviews as required​
  • Collaboration: Work closely with Marketing Strategy, Digital Governance, and other relevant teams toensure seamless operation and management of One Registry​
  • Documentation and Reporting: Maintain comprehensive documentation of processes, guidelines, andFAQs related to One Registry. Generate and analyze reports to monitor the status and compliance ofdigital assets Continuous Improvement: Gather feedback from users and stakeholders to identify areas forimprovement in the One Registry tool and processes. Flag any recently approved FUSE assets that donot connect back to an existing registered asset in One Registry.​
  • Implement optimizations to enhance user experience and efficiency.​

Education

  • 4-year degree​

Experience

  • Account and/or project management experience preferred​
  • Proven experience of working with diverse and varied senior levels of an organization​

Skills & Qualifications

  • Marketing technology process execution​
  • Internal stakeholder/customer-centric​
  • Ability to analyze, document, and publish clear processes, Ways of Working, Role expectations​
  • Ability to deliver one-on-one or small group training sessions.​
  • Ability to remediate deviations, closing open issues to meet compliance obligations​
  • Agile, responsive, and resilient; Confidence to navigate change effectively​
  • Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage​
  • Proficiency in constructing detailed, comprehensive, and insightful reports​
  • Detail oriented with an aptitude for analyzing intricate data sets​

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

US
Universal Hierarchy Node
Mexico
INSURGENTES
Marketing
Full time
Regular
No

Ajustes de accesibilidad

Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para des empeñar las funciones esenciales de un puesto, envíe un correo electrónico a [email protected] y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.

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REQ-10063779

Digital Governance Support Manager​

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