Senior Manager Content Approval Coordination

Responsibilities:                                                                                                                

• Lead submission readiness reviews in the content review process, monitoring project status to ensure schedules and deadlines are met.
• Manage and facilitate the full content approval process for both non-promotional and promotional materials.
• Coordinate with internal and external stakeholders to plan and route materials for timely compliance review.
• Provide guidance to project owners and vendors/agencies on submission requirements.
• Facilitate review meetings, monitor system tasks, follow up, and maintain system delegations.
• Conduct readiness checks, ensuring materials are submission-ready and appropriately documented.
• Ensure final approved materials are correctly archived and documented.
• Communicate and manage team expectations regarding status, volume, and prioritisation.
• Act as MLR Facilitator and Superuser in the FUSE system, empowering process solutions and troubleshooting.
• Develop and deliver ongoing content review process improvements, training, and open office hours for stakeholders.

Essential for the role:

• Medical or science-related degree, MBA, or other business-related qualification; Content Approval Certifications are a plus.
• Over 6 years’ professional experience in the pharmaceutical industry.
• Experience reviewing or approving business (promotional and non-promotional) material.
• In-depth understanding of pharmaceutical company operations, including marketing, medical, value and access, commercial, compliance, digital/social media, content management, and production.
• Strong knowledge of compliance and regulatory requirements in the pharmaceutical industry and Novartis internal policies.
• Experience managing external service partners.
• Excellent interpersonal skills and ability to develop trusting relationships with stakeholders.
• Excellent English language skills, both written and spoken.

Desirable for the role:

• Strong analytical, reasoning, problem-solving, organisational, and multi-tasking skills.
• Demonstrated sensitivity and knowledge of cultural differences, with experience in multi-country, multi-cultural environments and global collaborations.

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.