摘要
About the Role
Responsibilities:
- Provide hands-on oversight of the content approval process within priority countries, acting as the primary contact for reviewers needing operational support.
- Collaborate with internal and vendor-based reviewers to ensure accurate, high-quality, and timely reviews of submitted content.
- Dynamically allocate reviewers across teams to optimise utilisation, reduce turnaround times, and balance workloads.
- Work with Global and Country teams to forecast and plan content submission pipelines, proactively managing workloads for efficiency.
- Provide ongoing guidance and support to reviewers, identifying training needs and driving team expertise development.
- Act as the first point of contact for content approval-related challenges, resolving issues and escalating systemic problems as needed.
- Ensure alignment with global medical, regulatory, and compliance standards, facilitating knowledge sharing and best practices across countries.
- Collaborate closely with vendors to maintain consistent review quality and operational value, monitoring performance and addressing gaps.
- Oversee and support resolution of system-related issues (e.g., FUSE), ensuring adoption of updates and driving continuous improvement.
- Act as a change agent for process improvements, new tools, and updates, recommending actionable improvements to streamline operations.
Essential Requirements
- Master’s degree in Life Sciences, Business Administration, or related field; Content Approval Certifications relevant to the role are a plus.
- 5+ years’ professional experience in the pharmaceutical industry, with deep understanding of commercial, medical, compliance, content management, and production operations.
- Strong knowledge of Novartis policies, compliance, regulatory, and legal requirements for content development and review.
- Experience managing global or regional projects with multiple stakeholders.
- Leadership and people management experience.
- Excellent analytical, problem-solving, organisational, and multi-tasking skills.
- Experience reviewing or approving medical and promotional material, or with digital and social media business activities.
- Excellent English language skills; additional language skills relevant to the region are a plus.
Desirable Requirements
- Strong policy, process, and project management skills; driver of change and innovation.
- Demonstrated sensitivity and knowledge of cultural differences, with experience in multi-country, multi-cultural environments and global collaborations.
Location: Barcelona, Spain / Dublin, Ireland #LI-Hybrid
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
