Director, Reimbursement Insights & Analytics - NS

Key Responsibilities:

• Strong understanding of patient access and reimbursement operations, including patient onboarding, co-pay, adherence and reimbursement services
• Demonstrate deep understanding of the patient services internal and vendor landscape, including Benefit Investigation, Prior Authorization, Co-pay, patient & practice authorizations, consent / opt-outs, and ongoing refill management solutions, for all product archetypes.
• Define and oversee the implementation of an analytics roadmap for NPS disease-area CPTs that delivers reporting and analytics solutions for all collaborators
• Deliver program outcome measurements and help disease team leadership clearly understand program impact and make data-driven decisions.
• Establish operational metrics, KPIs and power stats in partnership with data sources, and oversee the development of operations dashboards that provides insight into performance
• Data storytelling to build a compelling narrative based on complex data and analytics that help influence and advise key strategic decisions for leadership
• Drive decision making via a disciplined, hypothesis-driven approach and shape the findings into leadership presentations highlighting key actions
• Drive operational efficiency by creating root-cause analysis into programs and summarizing recommendations for program and operations leadership
  Coordinate with data vendors and analytics staff for timely delivery of reporting and analytics
• Translate business objectives and inquiries into insights and analytics solutions, including “gold-standard” measure definitions and templates
  
   

This position will be located at the East Hanover, NJ site and will not have the ability to be located remotely. This position will require 20% travel as defined by the business (domestic and/ or international).

Education: Bachelor’s Degree required; advanced degree preferred (e.g., MHA, MBA)

Novartis seeks individual with extensive experience in Reimbursement Insights and analytics with a focus on call center / Patient Support Center analytics within the pharmaceutical industry. This individual should have a proven track record of effectively deriving actionable insights and collaborating with stakeholders. A strong analytical background is essential, with the ability to leverage advanced analytical tools and market research to identify opportunities for enhancing market access and understanding customer needs. The candidate should be skilled in analyzing the implications of emerging policies and regulations on pricing models and profitability.

Essential Requirements:

• Minimum 8+ years of analytics experience, showcasing a continuous growth in both responsibility and accountability
• Minimum 5+ years of reimbursement center operational analytics experience; Experience in Patient service/reimbursement analytics, market access analytics, or other related strategic analytics and management consulting a plus
• Proven track record of supporting data-driven decision-making, including assessing and identifying the support needed to address complex business challenges and enable shaping of organizational strategy.
• Results oriented with excellent communication and collaboration skills 
• Management experience preferably within a matrix environment or second line leader. Ability to build, inspire, motivate, coach and develop a team
• Comfortable working in ambiguity with the ability to challenge traditional thinking to solve problems 
• Demonstrated abilities to influence without authority, lead teams and develop/foster relationships with senior leadership 

Novartis Compensation Summary:

The salary for this position is expected to range between $185,500.00 and $344,500.00 per year.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.