REQ-10061707
9月 08, 2025
Mexico

摘要

The Salesforce Data Cloud Analyst will play a crucial role in leveraging Salesforce Data Cloud to transform how our organization uses customer data. This position sits within the Data Cloud Business Enablement Team and focuses on building, managing, and optimizing our data unification strategy to power business intelligence, marketing automation, and customer experience initiatives.

About the Role

Key Responsibilities / Major Accountabilities :

Manage data models within Salesforce Data Cloud, ensuring optimal data harmonization across multiple sources
Maintain data streams from various platforms into Data Cloud, including CRM, SFMC, MCP, Snowflake and third-party applications
Develop and optimize SQL queries to transform raw data into actionable insights
Build and maintain data tables, calculated insights, and segments for use across the organization
Collaborate with marketing teams to translate business requirements into effective data solutions
Monitor data quality and implement processes to ensure accuracy and reliability
Create documentation for data models, processes, and best practices
Provide training and support to business users on leveraging Data Cloud capabilities

Education

Bachelor's degree in Computer Science, Information Systems, or related field
Salesforce Data Cloud certification preferred

Experience

3+ years experience working with Salesforce platforms
Previous work with Customer Data Platforms (CDPs)
Experience with Tableau CRM or other visualization tools
Background in marketing technology or customer experience initiatives
Salesforce Administrator or Developer certification
Familiarity with Agile ways of working, Jira, and Confluence

Skills & Qualifications

Advanced knowledge of Salesforce Data Cloud architecture and capabilities
Strong SQL skills for data transformation and query optimization
Experience with ETL processes and data integration patterns
Understanding of data modeling principles and best practices
Experience with Salesforce Marketing Cloud, MCI & MCP
Familiarity with APIs and data integration techniques
Knowledge of data privacy regulations and compliance requirements (GDPR, CCPA, etc.)
Demonstrated experience with data analysis and business intelligence tools
Strong problem-solving abilities and analytical thinking
Excellent communication skills to translate technical concepts to business users
Ability to work collaboratively in cross-functional teams
Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

US
Universal Hierarchy Node
Mexico
INSURGENTES
Marketing
Full time
Regular
No

Ajustes de accesibilidad

Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para des empeñar las funciones esenciales de un puesto, envíe un correo electrónico a [email protected] y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.

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REQ-10061707

Analyst, Salesforce Data Cloud

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