BE&E Head

Major Responsibilities 

• Lead a team of talented individuals, empowering them to deliver outstanding results, while maintaining their ongoing commitment to grow professionally. Attract, retain & engage highly capable & diverse talents and build effective teams. 

• Drive field force effectiveness, field excellence and operations to harmonize and systemize performance monitoring across all TAs, from target setting processes, to monitoring Field Execution to chairing Incentive Committees. 

• Localize digital platforms to develop and implement fit-for-purpose Enterprise solutions to maximize customer engagement and patients reached.

• Sustain the continuous improvement journey in Patient Support Programs, from Value Proposition design to Operations and Quality Management. 

• Support the Therapeutic Areas’ build up of Omnichannel Campaign Management capabilities, becoming a key campaign implementation ally. 

• Ensure cross functional work as well as influence external partners.  

• Create a Data and Analytics strategy, from monitoring Performance to tracking Operations to generating valuable business Insights. 

• Anticipate future commercial & field capabilities including drive change and experiment with new ways of working. 

• Continuously review the progress and scope of work, fine tuning the plan for continuous impact accordingly. 

• Continuously review company processes and propose new ways of doing them better and simpler.

• Benchmark against industry standards to adopt best practices in the domain within the role’s remit. 

• Become a key partner of the Business and the Functions also from a regional perspective, to understand priorities and strategy in field execution matters and beyond. 

• Execute all the above with the utmost adherence to Internal processes/policies and with the highest ethical standards.

Key Requirements 

Experience 

• Degree in Sciences, Engineering or Business Administration

• 10+ years of experience leading diverse multi-functional teams of various sizes 

• 5+ years of experience in Life Sciences and/or Healthcare 
• Extensive Consulting and/or Project Management experience 

• Previous exposure to designing and managing Patient Support Programs 

• Leading Teams: Direct team leadership experiences (team of min. 10 people) and inspiring them to deliver growth/ change 

• Good understanding of digital trends and products as well as experience managing technology platforms

Capabilities 

• Leadership: Experiences in leading change management activities. Cross functional collaboration, influencing skills, stakeholder engagement. Enterprise mindset 

• Operations: Operations Management, Quality Control, Six Sigma 

• Digital Marketing and Communications: Content Strategy, Email Marketing, Search Engine Optimization, (Paid) (Online) Advertising, Omnichannel Campaign Orchestration 

• Data & Analytics: Data Strategy, Customer Insights, Return On Investment Analysis (ROI), A/B testing, Data Science pipelines 

Other

• Agility, Adaptability, People Management, Public Speaking. 
• Desirable skills in Scrum, Design Thinking, Business Model Canvas, Generative AI task execution and creative workflow management 
• Ability to relocate internationally for career experiences to strengthen development and professional growth

Languages 

• Native Spanish 
• Fluent English