摘要
About the Role
Senior Medical Information Manager II
Location – Hyderabad #LI Hybrid
Major Responsibilities:
- Create and deliver timely responses to unsolicited medical information inquiries from HCPs in a multi-media environment and record interaction information according to Novartis and regulatory guidelines.
- ·Create, review, and approve Medical Response Documents (MRDs) for product portfolio. Collaborate with cross-functional teams including global MI colleagues and Medical Strategy Teams (MSTs) to define strategies and execute tactics.
- ·Develop and provide therapeutic area and product training to internal customers and partners (e.g., Medical Information, Compliance, Customer Interaction Centre [CIC]). Staff Medical Information booths at Medical Congresses.
- Support in development and implementation processes for internal departments as they relate to daily MI activities. Participate in projects to optimize Medical Information services.
- Monitor, collect, and analyze metrics for MI activities. Develop reports, identify actionable insights, and present findings within MI and to its partners. Assist in internal audit and external inspection preparedness ensuring compliance with all legal, regulatory, and Novartis guidelines.
- Perform quality monitoring on MI agent interactions. Be a resource and provide appropriate coaching and mentoring to MI colleagues (e.g., SRD creation, inquiry handling, MST participation, congress support, report and insight generation).
- Identify and champion best practices in MI.
Minimum Requirements:
- Education: PhD, PharmD, MD, or equivalent. Proficient in spoken and written English.
- Five or more years of experience in medical writing, medical information/drug information, and/or relevant clinical experience
- Ability to acquire knowledge of various disease states and products
- Excellent ability to negotiate, resolve conflicts, prioritize, organize, and lead through influence in a complex, matrix environment. Ability to mentor and serve as a resource to junior colleagues.
- Proven literature analysis and evaluation skills
- Proficient in Microsoft Word, PowerPoint, and Excel, technologically savvy. Ability to manage multiple projects within defined timelines
Willingness to work and be available during US business hours (up to 8:00 p.m. IST or 10:30 a.m. EST), schedule coordination in advance to ensure US Holiday coverage, and on call for critical matters, based on business needs.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
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Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
