摘要
Location : Selangor, Malaysia
The TCM Payment Specialist ensures accurate and timely execution of payments across multiple entities, safeguarding compliance, quality, and efficiency in line with Novartis Treasury standards. This role supports end-to-end cash disbursement processes, drives automation, and contributes to continuous improvement initiatives.
About the Role
Key Responsibilities:
- Execute and monitor payment runs in SAP, ensuring adherence to Treasury rules and payment calendars.
- Validate payment requests, resolve unpaid or returned items, and manage exceptions with minimal manual intervention.
- Maintain proper documentation for audit and compliance purposes.
- Provide timely reporting and analysis to support performance improvement and cost optimization.
- Collaborate with stakeholders to resolve payment-related issues and deliver customer-focused support.
- Drive automation and process simplification, challenging manual processes where possible.
- Support knowledge management (user guides, FAQs) and KPI tracking.
- Participate in special projects and continuous improvement initiatives.
- Ensure compliance with Novartis Accounting Manual (NAM), Financial Controls Manual (NFCM), and regulatory requirements.
Essential Requirements:
- Degree in Accounting / Finance / Business Administration / Economics.
- Minimum 5 years in a shared service or similar environment is preferred.
- Hands-on experience with SAP payment runs and manual payment processes is preferred.
- Experience with SAP system.
- Excellent communication in English.
- Strong analytical and problem-solving skills.
- Strong stakeholder management and customer service mindset.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
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