摘要
About the Role
Your key responsibilities include, but are not limited to:
- Owns end-to-end collections service delivery, ensuring strong cash flow, low past dues and controlled credit risk.
- Defines and executes collection strategies across portfolios to maximize cash and minimize bad debt.
- Leads proactive credit risk management, taking timely actions as risk profiles evolve.
- Chairs and drives credit committees, providing fact-based insights and influencing sound credit decisions.
- Partners with Finance, Commercial teams and senior stakeholders to align business priorities and service outcomes.
- Ensures operational excellence, managing blocked orders, disputes and credit-related issues efficiently.
- Drives performance against SLAs and KPIs, fostering continuous improvement and service quality.
- Ensures full compliance with internal policies, controls and SOX requirements.
- Leads, coaches and develops a high-performing collections team, promoting an inclusive and results-driven culture.
Essential Requirements:
• Education (minimum/desirable):University level degree in Business Administration/ Economics/Finance or Chartered Accountant / MBA desirable
• Languages English require
• Experience: 8-10 years of experience
• Proven record of successfully managing projects driving performance (e.g. ERP implementation)
• Excellent communication skills, leadership exposure Demonstrated ability to work effectively in a multi-national, matrix organization
• PMP /Lean Six Sigma Certified
Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Accessibility and Accommodation:
Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a [email protected] y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
Ajustes de accesibilidad
Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para des empeñar las funciones esenciales de un puesto, envíe un correo electrónico a [email protected] y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.
