Associate Director, Medical Congress and Digital Channel Lead

REQ-10064495
10月 16, 2025
Mexico

摘要

Lead and oversee the planning, execution, and support the direction of medical congress activities and digital channel management, with direct leadership and oversight of Medical Congress & Digital Channel Management roles based in NOCC MXC

About the Role

Key Responsibilities:

  • Provide leadership, guidance, and mentorship to CCM team members in Mexico City, ensuring alignment with organizational goals and best practices.
  • Drive execution of strategic planning of medical booths and above-brand pipeline communications at congresses, as well as digital channel management across USMA digital channels.
  • Represent US Medical interests across multi-disciplinary teams, fostering collaboration and maximizing medical communication tactics in support of the US medical strategy for congresses and digital channels.
  • Collaborate with US commercial, Medical Communications Lead, and other stakeholders to develop comprehensive congress narratives and prioritizations.
  • Implement innovative and impactful medical communication tactics, working closely with Digital Strategy, Medical Communication leads, and compliance teams.
  • Oversee vendor management and selection for third-party medical communication activities, ensuring compliance with company policies.
  • Manage the lifecycle of congress assets (virtual and in-person), including review timelines, routing for channel execution, and maintaining master graphics grids.
  • Ensure consistency in design and technical application of booth and digital congress materials for cohesive branding.
  • Lead dissemination of digital channel assets on approved medical affairs channels and ensure compliance with governance and regulatory requirements (FDA, NVS policies, SOPs, WPs).
  • Support the professional development and performance of CCM team members based in  NOCC MXC , including training, feedback, development plans and succession planning.
  • Accountable of developing and fostering a culture of operational excellence, best-practice sharing, and continuous improvement within the CCM team.
  • Ensure business continuity by flexibly working during US business hours and providing immediate action as required.
  • Willingness to travel internationally/domestically as needed.

Experience Required:

  • Minimum 6 years in the pharmaceutical industry, with a primary focus on Medical Communications and/or Medical Affairs experience
  • Proven experience in leading directly and indirectly cross-functional teams and managing 3rd party agencies.
  • Strong understanding of medical congress planning, booth planning, and digital channel management.

Skills/Qualifications:

  • Fluent English (oral and written).
  • Bachelor’s degree or equivalent in life sciences/healthcare.
  • Solid understanding of procurement, budget, and resource management.
  • Expertise in Medical Communications processes and principles in the US Healthcare and Pharma/Biotech industries.
  • Ability to communicate, lead, and inspire in a cross-functional and multicultural environment.

Willingness to work off hours and holidays as required by USMA business needs

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

US
Universal Hierarchy Node
Mexico
INSURGENTES
Research & Development
Full time
Regular
No

Accessibility and accommodation

Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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REQ-10064495

Associate Director, Medical Congress and Digital Channel Lead

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