摘要
About the Role
Key responsibilities:
- Real-time Monitoring: Monitor various systems, alerts, and data streams to proactively identify any risks or potential delays in deliveries.
- Master Database Update: Updating of the master database. Ensure accurate and up-to-date information is maintained to facilitate smooth operations and timely deliveries.
- Risk Identification and Escalation: Implement risk identification protocols and promptly respond to any potential risks that may affect delivery schedules. Liaise with the logistics team and couriers to timely escalate, address and mitigate identified risks effectively.
- Contact Logistics Team and Couriers: Establish effective communication channels with the logistics team and courier partners to ensure timely coordination of deliveries. Act as a point of contact for any delivery-related inquiries or issues.
- Follow-up and Delivery Tracking: Monitor deliveries from initiation to the final delivery to the patient. Ensure continuous follow-up to track progress and address any delays or obstacles that may arise during the process.
- Trending Report: Prepare regular trending reports on delivery performance, identify areas for improvement, and propose actionable recommendations to optimize processes and enhance overall efficiency.
Main requirements:
- Bachelor’s degree in Logistics, Industrial Engineering, Supply Chain, International Trade, or a related field, with three to five years of experience in logistics planning or time-critical shipments; experience with dangerous goods or pharmaceuticals is a plus. .
- Analytical Skills: Strong analytical and problem-solving skills with the ability to analyze data, identify patterns, and make data-driven decisions.
- Communication: Excellent communication and interpersonal skills to effectively interact with the team, logistics partners, and stakeholders.
- Time Management: Proven ability to handle multiple tasks simultaneously, prioritize workloads, and meet tight deadlines.
- Attention to Detail: Keen attention to detail to ensure accuracy and minimize errors in database updates and monitoring processes.
- Adaptability: Demonstrated ability to adapt to changing circumstances and make quick decisions in high-pressure situations.
- Technology Proficiency: Proficiency in using monitoring systems, databases, and other relevant software tools.
- English proficiency.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Accessibility and accommodation
Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
